The Sonnenalp is seeking an On-call Banquets Server.
Wage: $14.42/hour, plus a banquet service fee ... Primary Purpose Of Position
Banquet servers are responsible for all conference services events from set-up, to servicing, to breakdown, to cleanup. The Banquet staff is often required to act as host, busser, inventory controller and other duties while carrying out the specific duties of their position. The position requires working closely with a high volume of demanding clientele and other staff. Banquet staff must not only be congenial, but able to attend to customer requests in an efficient and timely manner.
Essential Duties And Responsibilities
• Review Banquet Event Orders (BEO's) at the beginning of each shift to ensure room is set as contracted
• Confirm and setup A/V equipment needs to contract for the event
• Prepare rooms for use; adjusting lights, sound volumes, and temperature as needed for before guests arrive
• Assist in ensuring that the events are on time. Make adjustments as needed and relay that information to the appropriate personnel
• Maintain high standards of safety and cleanliness in all areas of the banquet spaces
• Communicate any areas of need, problems, and concerns from guest to Banquet Manager
• Maintain proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses
• Properly open and pour wine at the tableside
• Performing basic cleaning tasks as needed or directed by supervisor
• Polish silverware and flatware; roll napkins
• Set room with banquet furniture and all other requests
• Act as a responsible, personable representative of the Sonnenalp team
Education/Experience
• Banquet experience in a luxury hotel preferred
• Basic understanding of wine and cocktails preferred
• Personable disposition which is maintained in pressure situations
• Strong organizational skills
Special Skills/Equipment
• Experience with POS desired
• TIPS certification preferred
Essential Physical Requirements
• Ability to work a flexible schedule
• Long hours are required at times; 8-12 hour shifts, up to 50 hours per week
• Ability to carry up to 50 lbs regularly
Benefits
• Resort Discounts
• Holiday Pay & Sick Pay
• 401(k) Retirement Plan & Roth 401(k) *After one year and 1000 hours worked
• Employee Assistance Program
• Parking Credit or Discounted Bus Passes
• Employee Meal
Employee Conduct
• It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, guests and vendors.
We plan to accept applications until May 1st, 2024
