Customer Service Representative I
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, clinical and administrative staff. This job requires 30 or more hours per week ... Responsibilities: Customer Service Representative I
- Responding to customer inquiries via phone, email, and chat in a timely and professional manner
- Greet Clients, check demographic data, distribute paperwork and notify when client ready for appointment
- Data entry for new clients
- Verify insurance coverage
- Receives and receipts money from clients and reconciles cash drawer
- Perform vehicle checkouts
- Attendance is vital to the success of the role
- Covers offices around the San Luis Valley as assigned
SLV Behavioral Health is a regional leader in Behavioral Health Services. We are community based and work with many agencies throughout the San Luis Valley. We are a non-profit agency with purpose - dedicated to hope, healing and recovery.
When you join SLVBHG, you join a culture of purpose and belonging where you are an important part of an ever-changing industry. At SLVBHG, your identity is embraced, and the work you do matters. Your work will have a direct impact on the providers of our agency and the people we serve. If you want to be part of the behavioral health industry and have an impact on our San Luis Valley communities, this is the place for you!
We offer a generous benefits package for all employees working 30 hours or more.
Including:
Medical Coverage through Cigna
Dental coverage through Ameritas with a buy-up option
Vision Coverage through VSP with a buy-up option
Flexible Spending Account and Dependent Care FSA through Rocky Mountain Reserve
Life Insurance, AD&D and short-term and long-term Disability insurance through Mutual of Omaha. There is also an option to buy-up to increase your coverage.
401K with matching funds of 5% starting at 6 months employment. 100% vested from the first contribution you make
Aflac accident and hospital benefits as an option
EAP through Mines and Associates
11 paid holidays a year for full-time employees
2 personal days
Monthly Vacation and sick day accrual
Application Deadline: March 17, 2024
