Duties
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information and providing necessary assistance ... - Handle guest inquiries, requests, and complaints promptly and efficiently
- Provide information about hotel facilities, services, and local attractions
- Assist with reservations and room assignments
- Operate the phone system to answer incoming calls and transfer to appropriate departments or individuals
- Handle cash transactions and maintain accurate records of all transactions
Skills
- Strong front desk and guest relations skills
- Excellent hospitality and customer service skills
- Proficient in operating phone systems and other office equipment
- Familiarity with hotel management software (preferred but not required)
- Ability to handle difficult situations with professionalism and composure
- Strong attention to detail and organizational skills
As a Front Desk Agent, you will be the first point of contact for our guests. Your friendly demeanor, excellent customer service skills, and attention to detail will ensure that our guests have a positive experience during their stay. If you are passionate about hospitality and enjoy working in a fast-paced environment, we would love to have you join our team.
2 double coverage Friday & Saturday 7pm-3am
Compensation includes a competitive starting wage $16.00 per hour while training ($17.00 once trained).
Please submit Resume through Indeed or apply in person at 205 W Gurley St. Prescott, AZ.
Job Type: Part-time
Pay: $17.00 per hour
Expected hours: 16 per week
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• Weekends as needed
Work setting:
• In-person
Work Location: In person
