Description
Established manufacturer located in Northeast Philadelphia is looking to hire a thorough, Customer Service Representative with proven scheduling experience. This Customer Service Representative will engage with customers on order request and updates, create and update customer files, draft customer quotes, generate marketing calls, fulfill customer orders, submit scheduling forms ... attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.
Major Responsibilities
• Fulfill customer inquiries
• Order Management
• Build strong customer relationships
• Process Improvement
• Maintain customer accounts
• Submit scheduling forms
• Follow-up with all customer correspondence via phone and email
• Ability to transfer documentation into a paperless environment
Requirements
The ideal Customer Service Representative will ideally have a Bachelors degree in Business Administration but no required.
Other requirements for the Customer Service Representative role include and are not limited to:
• 3+ years of customer service/scheduling experience
• Freight/logistics experience a plus
• Proficient in Microsoft Office Suite
• Salesforce experience preferred
For more information on this Customer Service Representative position and other full time accounting and finance opportunities, please contact us at 484.214.2682 and reference JO#03710-0012874959.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
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