Location: West Berlin, NJ
Employment Type: Full-Time ... Salary: Competitive
Job Description
Major duties include:
• 3-5 years payroll processing experience a plus
• Accurately respond to questions and assist customers with payroll management, processing and services
• Provide quality support service and establish a long-term customer relationship
• Maintain performance standards in regards to productivity, attendance, etc
• Maintain a professional appearance, behavior, and conduct
• Effectively work with peers in a team focused environment
Requirements
• High School diploma or GED, some college preferred
• Minimum of 2+ years experience in customer service, sales, or retail
• Professional attitude and courteous telephone demeanor
• Strong drive to help customers and solve their problems promptly
• Ability to communicate clearly, both written and orally, and to convey information effectively
• Strong organizational skills and time management
• Ability to work accurately with attention to detail
• Strong computer skills with ability to learn Customer Relationship Management (CRM) software applications and other related software