Receptionist / Greeter
We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for greeting guests in the sales area and assisting with other basic duties for the sales ... team.
FIELDS AUTO GROUP
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort.
What We Offer
• Medical and Dental
• 401(k) Plan
• Personal Time Off
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Health and wellness
• Saturday Lunches
• Discounts on products and services
Responsibilities
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
• Experience with Microsoft Office suite is a plus
• Available to work Monday- Friday 8:00am-3:00pm
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance
• Acceptable motor vehicle driving record according to dealership guidelines
