The Original Pancake House looking for an experienced and skilled Restaurant Guest Representative to join our team!
You will be helping to create exceptional experiences for our guests during their visit with us by serving the tables in your section, taking dine-in and to-go orders, delivering beverages in a timely fashion, managing your running side work, and resolving guest issues ... We are looking for someone who is passionate about service and loves to share that passion by going above and beyond for guests. A natural-people-person with an eye for the details. You are looking to join a hard-working and efficient team that cares about great food and customer experience.
Responsibilities:
• Take orders from guests for food and beverages.
• Deliver all beverages in a timely fashion
• Maintain cleanliness, organization, and appearance of your section
• Running food whenever needed to both your tables and your teammates
• Collect customer payments and provide change in a timely and courteous manner
Qualifications:
• Previous experience as a server
• Ability to memorize all the ingredients in both the menu as well as daily/weekly specials
• Ability to stand, walk, and carry food trays for prolonged periods of time
• Ability to effectively listen to and respond to customer needs
• Must have a courteous, friendly and professional demeanor
• Ability to multitask efficiently
Compensation:
• $15.74/hr, plus tips
• Tip income is typically quite good. At OPH, we have a tiered tipping system that rewards our most skilled workers.
• Company sponsored medical benefits (for those who average 30 hours per week)
• Company sponsored 401k
