We are excited to share this opportunity to work with DTG Recycle, where we are as focused on sustainability and the environment as we are on our people. You will be part of a passionate group of people making a real and lasting positive effect on the community while delivering world-class customer service every day. Winning multiple safety awards and the 2021 Leading Environmental Practices ... award from the Association of Washington Businesses. Founded in 1999, DTG Recycle is the largest recycler of commercial, industrial, construction, and demolition materials in the Pacific Northwest.
Shift Schedule: 7:30 AM – 4:30 PM PST
Essential Job Functions:
• Maintains a high level of customer satisfaction
• Maintains consistent communication cadence with existing customers
• Build rapport quickly – within minutes of a phone call or the subject line of an email
• Strong reasoning abilities, sound judgement, strong listening skills, resourcefulness and follow through skills
• Document customer interactions within Customer Relationship Management (CRM) system
• Process documents which accompany a sales opportunity
• Compare data entered with source documents and re-enter data if errors are present
• Route source documents after completion
• Respond to inquiries regarding data entered
• Follow written guidelines for handling confidential information
Required Experience:
• Minimum 1 year of customer service experience
• Ability to adhere to the assigned scheduled
• Ability to multitask specifically typing on the computer and answer the phone in tandem
• Demonstrates effective communication and interpersonal skills across diverse settings.
• Displays excellent organizational and time management abilities.
• Exhibits a proactive approach and self-motivation to achieve success.
• Capable of working autonomously while also collaborating effectively within a team environment.
Physical Requirements:
• Ability to use a computer for extended periods of time
• Moderate noise and temperature levels
• Ability to sit, stand and/or walk for up to 10 hours a day
• The employee is occasionally required to stoop, bend, or kneel, lift up to 25 lbs. and perform other diverse physical tasks as needed.
• The vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Benefits Information:
• 401K with employer match up to 4%
• Medical, Vision Dental Insurance
• Accrual of 2 weeks VTO (Vacation Time Off) per year
• Weekly Payroll
• Referral Program
• FSA (Flexible Spending Account)
• $20,000 Employer-paid base life insurance
• Tuition Reimbursement
• Red Wing Boot Program
DTG is an equal-opportunity employer. Qualified applicants will receive consideration for employment regardless of status. DTG values diversity and inclusion. Individuals with disabilities, please contact HR for an accommodation request
