Customer Service Representative

NCN CO • Bothell, WA • 8m ago

Lake Pleasant RV Park is looking for a new customer service representative. We offer year-round sustainable employment for all of our employees. We are looking for long-term, full-time, and part-time employees. Are you looking for a new adventure?

We are a family-owned business serving the RV Community on a nightly, weekly, and seasonal basis. Our ideal candidate will be comfortable interacting ... with guests from all over the world, have a pleasant and welcoming demeanor, and be willing to work in a team environment. Weekend and (some) holiday work is a must. Propane tank filling training and pumping ability is a requirement for this position.

Qualifications for consideration: • Draft correspondences and other formal documents • Plan and schedule reservations • Greet and assist onsite guests • Answer inbound telephone calls • Develop and implement organized filing systems • Perform all other office tasks • Customer Service (create a pleasant, welcoming environment for guests) • Computer experience (especially Excel, google suite, and any new programs) • Ability to pump propane into cylinders and motor homes (lifting of tanks is necessary) • Multitasking/sense of urgency/pro-activeness • Cleaning office/Laundry room • General building maintenance/restroom cleaning • Knowledge of the surrounding cities and ability to give directions • General knowledge of RVs is a significant plus • Work in a team-based environment • Work with limited directions, learning the system and being proactive • Pay is determined based on experience • Weekend work is required • Back-to-back shifts are a possibility • A STRONG understanding of the importance of attendance requirements due to the limited staffing. • Must be able to pass a full background check before a formal job offer. What will help you excel in this position:

· Proficiency in using technology to support work activities, e.g., expertise in Adobe and Excel with proven ability to develop charts and graphs to summarize information for reporting. · Communicate effectively on the telephone, in person, and in written correspondence. · Prioritize workflow and complete multiple tasks simultaneously and accurately. · Detail-oriented and highly organized with proven follow-up capabilities. · Processing accounts payable. · Reconciling cash receipts. · Auditing financial statements. · Entering information into the daily monetary logged database: