We are looking for a highly motivated individual to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, and registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
YOUR ROLE ... β’ Provide exceptional customer service by being engaging and taking a sincere interest.
β’ Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
β’ Promote and sell special hotel programs.
β’ Be knowledgeable of all emergency procedures and policies.
β’ Maintain house bank.
β’ Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
COMPENSATION:
We offer competitive compensation and benefits. Our minimum wage begins at $17 per hour and our Front Desk Agents also make a generous commission through our Upsell Program.
Every job here has the opportunity to grow into Lead, supervisory, management, and executive-level positions. We promote from within and are also open to cross-training across a variety of departments.
BENEFITS:
β’ All employees receive free daily hot meals, Free access to the fitness center, showers, locker, pool, and hot tub; Free golf, and Zip-Line.
β’ Full-time (over 30 hrs./week) employees receive Health, Vision, Dental, Life, Pet, and Accident Insurance as well as 401k, Paid Time Off, Paid Sick Leave, and discounts on all our portfolio of hotel stays.
HOURS:
β’ Part-time (Less than 30 hours)
β’ Full-time (30+ Hours)
OPTIONS FOR SUMMER/SEASONAL/STUDENTS:
We have the option of hiring summer, and seasonal positions as well. This makes an excellent schedule for students!
Contact Skamania Lodge Recruiting Department