We are looking for a highly motivated individual to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, and registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
YOUR ROLE ... • Provide exceptional customer service by being engaging and taking a sincere interest.
• Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
• Promote and sell special hotel programs.
• Be knowledgeable of all emergency procedures and policies.
• Maintain house bank.
• Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
COMPENSATION:
We offer competitive compensation and benefits. Our minimum wage begins at $17 per hour and our Front Desk Agents also make a generous commission through our Upsell Program.
Every job here has the opportunity to grow into Lead, supervisory, management, and executive-level positions. We promote from within and are also open to cross-training across a variety of departments.
BENEFITS:
• All employees receive free daily hot meals, Free access to the fitness center, showers, locker, pool, and hot tub; Free golf, and Zip-Line.
• Full-time (over 30 hrs./week) employees receive Health, Vision, Dental, Life, Pet, and Accident Insurance as well as 401k, Paid Time Off, Paid Sick Leave, and discounts on all our portfolio of hotel stays.
HOURS:
• Part-time (Less than 30 hours)
• Full-time (30+ Hours)
OPTIONS FOR SUMMER/SEASONAL/STUDENTS:
We have the option of hiring summer, and seasonal positions as well. This makes an excellent schedule for students!
Contact Skamania Lodge Recruiting Department
