Responsibilities
Receptionist implements the philosophy, policy, and procedures set forth by the senior management team while maximizing the highest level of customer service to fellow employees, guests and patients. The Receptionist maintains confidentiality of all patients’ identities while they are being cared for at this facility as well as after treatment is completed. Performs other duties ... as assigned by the Supervisor.
Hours between 8am and 8pm Monday - Friday and Rotating weekends between hours of 10am and 8pm.
Qualifications
Education: High school diploma/G.E.D.
Experience: Prefer recent experience in multi-line telephone reception or health care experience.
Competencies
This section describes what knowledge, skills, and abilities that demonstrate competency an employee in this position should possess.
• Knowledge of basic telephone etiquette.
• Knowledge of multi-line telephone system.
• Demonstrate above average problems solving skills.
• Demonstrate above average customer service skills to external and internal customers.
• Skill in organizing and prioritizing workload to meet customer needs.
• Skill in telephone etiquette and paging procedures.
• Effective oral communication skills.
• Ability to communicate effectively with patients and co-workers, families and other visitors.
• Ability to adhere to safety policies and procedure.
• Ability to use good judgment and to maintain confidentiality of information.
• Ability to work as a team player.
• Ability to demonstrate tact, resourcefulness, patience, and dedication
• Ability to accept direction and adhere to policies and procedures.
• Ability to recognize the importance of adapting to the various patient age groups (child and adolescent.)
• Ability to work in a fast paced environment.
• Ability to react calmly and effectively in emergency situations.
We are Equal Opportunity Employers.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability. We embrace diversity in our people, services and ideas. While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.
Belmont Pines offers an excellent time off plan, medical, dental, vision, employee assistance program, life insurance, short and long term disability benefits and 401(k) plan for full time and part time employees.
Belmont Pines is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Belmont Pines via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Belmont Pines. No fee will be paid in the event the candidate is hired by Belmont Pines as a result of the referral or through other means. Applications are only accepted via the online submission program. Paper application and resumes are not accepted.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or Show phone number.
Pay Transparency:
To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. A posted salary range applies to the current job posting. Salary offers may be based on key factors such as education and related experience