At Amazon, we believe that every day is still day one.
At Amazon, we are working to be the most customer-centric company on earth.
To get there, we need exceptionally talented, bright, and driven people ... Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
You will join a new team in Employee Services with responsibilities that require solid technical expertise, strong collaboration, and familiarity with medical acumen.
If you thrive in a dynamic environment with demanding business partners and enjoy finding solutions for ERISA, governed disability cases this position is for you.
We are building a new team to support first and second level Short Term Disability (STD) appeals.
The Disability and Leave Services (DLS) team will implement the processes for internal STD appeals, providing an innovative, compliant, and frustration-free experience to our employees.
The Appeals team will offer an opportunity for Amazon employees to request for additional reviews of the claim decisions made by DLS case managers.
Appeal Consultants have case management accountability and expected to deliver compliant appeal determinations.
The Disability Appeals Consultant will be solely responsible for a caseload of approximately 100 first level cases.
Consultants will collaborate closely with associates, medical providers and our internal/external medical management team to render the most accurate claim outcomes.
The successful candidate will have proven experience and subject matter expertise in HR consulting, Short-Term Disability Case Management, compliance, and driving process improvements.
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Estimated Salary: $20 to $28 per hour based on qualifications
