Weekend Receptionist
NOW OFFERING DAILY PAY! We are pleased to offer a voluntary benefit for employees to access their pay on their own schedule. Work today, get paid today ... Concord Rehab and Nursing Center is seeking a compassionate and dedicated PRN Weekend Receptionist to join the team!
Concord Rehabilitation and Nursing Center is part of a family of skilled nursing facilities and rehabilitation centers. We are resident-centered and quality-focused! Our workplace culture is all about uplifting people. If you are looking for a healthcare organization where you can bring your best "you" to work, where you can make a difference, and where you can team-up with like-minded co-workers, then we are also looking for you. Join us!
Position Description:
The Receptionist will provide general office support with a variety of clerical activities and related tasks. Responsible for answering incoming calls, directing calls to appropriate departments and employees, mail distribution, flow of correspondence, requisition of supplies when necessary, as well as additional clerical duties.
Responsibilities of the Receptionist:
• Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment.
• Answer telephones or switchboard during scheduled shift and ensure calls are redirected to appropriate employee or department.
• Transfer callers to appropriate voicemail when employee is unavailable.
• Provide callers with information about the facility, such as, address, directions, fax numbers, facility/Company website and other related information.
• Receive, sort and forward incoming mail.
• Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Assist in the ordering, receiving, stocking and distribution of office supplies.
• Assist with other related clerical duties, such as, copying, faxing, filing, etc., as needed.
• Other special projects and duties, as assigned.
Requirements of the Receptionist:
• High school diploma or GED required or equivalent related work experience.
• Six (6) months to one (1) year customer service experience or related experience performing office/clerical duties.
• Excellent phone etiquette skills required.
• Must have experience as a Receptionist and work experience in an office setting.
• Effective verbal and written English communication skills.
• Demonstrated basic to intermediate skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
Candidates will be required to show proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law
