Job Description:
Responsibilities ... • Customer Service Representatives are responsible for answering phone calls, and inputting customer sales orders in to our ERP system, IQMS.
• Representatives gather this information not only by phone calls but through online orders, e-mails and fax as well.
• They are able to answer light technical questions, transfer calls, capture complaint information, generate Return Material Authorization Forms (RMA's) and assist with promotional incentives.
• This position will have contact with every level of employee at Osteogenics including direct communication with our outside and inside sales force.
Job Requirements:
Requirements:
• Phone etiquette
• Good communication skills
• Ability to follow customer service standard operating procedures
• General knowledge of products and application
• High School diploma or GED
• Preferred college student majoring in a business field
• 1 year minimum customer service experience
LI-TP1
IND123
Target Market Salary Range:
Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.
$19.30 - $22.20 per hour
Operating Company:
Nobel Biocare
Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: http://www.dol.gov/ofccp/regs/ compliance/posters/pdf/eeopost.pdf.
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place
