The Comfort Inn Hotel is seeking Front Desk Agents to join our team!
Our Front Desk Agents provide superb guest service and problem resolution to our guest first hospitality standards. Are you able to effectively communicate with a warm, inviting service style? We want to speak to you ... Hourly pay starts from $18.00-$19.00
You must be available for various shifts 3pm-11pm and 7am-3pm
Projected work days will be TBD
Essential Duties and Responsibilities
(Other duties may be assigned)
• Greets, registers, and assigns rooms to guests.
• Follows check-in and checkout standards when handling guest transactions at the Front Desk.
• Greets all guests by name.
• Wears proper uniform and nametag.
• Transmits and receives telephone messages.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
• Answers telephone in clear, professional manner using the proper greeting.
• Computes folio, collects payment, and makes change for guests.
• Makes and confirms reservations.
• Must be knowledgeable of property and Auburn area attractions.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Personal requirements:
• Ability to work alone and manage your time efficiently to complete tasks on time Confidence and Critical Thinking skills when dealing with difficult guests/situations
• Punctual
• Efficient multi-tasking in a fast-passed environment
• Ability to stay calm in any situation Positive attitude
• Attention to detail
• Complete repetitive tasks/questions while maintaining attention to detail
• Friendly Self confidence
Communication method(s) used:
• Email
• Phone
• In person
This Job Is:
• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma
Work Remotely
• No
Job Types: Full-time, Part-time
Pay: $18.00 - $19.00 per hour
Benefits:
• Employee discount
• Flexible schedule
• Paid time off
Schedule:
• 8 hour shift
Application Question(s):
• 1 job with at least 1 year continuous emplyment?
Experience:
• Customer Service: 1 year (Preferred)
Work Location: In person
