Why DW
DW Distribution, established in 1955, is a 3rd generation family owned and operated distributor of residential building products based in DeSoto, TX. DW is a forward thinking and growing company with engaged team members. This combination has led to setting new all-time company records the last 3 years and our success is continuing in 2018. We have committed to making DW a great company ... over the next five years, this has already begun.
Our plan, our Vivid Vision, includes rolling out rewards and benefits that help our team members and their families achieve and celebrate their personal dreams. Future plans include: continued career growth and advancement opportunities, larger bonus opportunities, financial wellness classes, increasing our 401K match to 100% match, providing team members with paid time off to give back to our communities, college scholarship opportunities for our team members children and becoming a Gallup “Best Place to Work” company. Come join our engaging, hardworking and winning team!
We provide:
• Remote work possible
• Tools, training, and a committed team to support your efforts
• Advancement opportunities and pay increases based on individual performance and quality
• Competitive Base Compensation & Bonus Incentive
• Monthly and annual bonus opportunities
• New Employee Orientation
• Harassment and Drug Free Workplace – Pre-employment and random testing conducted monthly
• Multiple Employee Recognition Programs (gift exchanges, additional time off and financial rewards)
• Frequent Employee Appreciation Events (celebration lunches, family picnics and annual gala event)
• Excellent Benefits – most with immediate eligibility
• Insurance – Health, Dental, Vision, Life, Disability
• Retirement Savings – 401K plan with $0.50 company match up to 6%
• Paid Time Off – plus Paid Holidays, Jury Duty, Bereavement leave
• Tuition Reimbursement
• Referral Bonus with immediate payout
• Employee Purchase Discount Program on DW products
• Employee Fitness Reimbursement
• Discounted entertainment and retail tickets
• Last Will and Testament Assistance
Who we are looking for
We are looking for hard working, team oriented, positive and energetic individuals who like to be challenged. We work hard, but have a lot of fun and reward team members frequently and significantly for their efforts. We are a drug free employer. All team members have to pass a pre-employment drug screen AND random tests conducted at the facility.
Job Responsibilities
The Customer Service Representative (CSR) is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met.
Minimum qualifications
• Ability to pass a pre-employment drug test and future random drug tests
• Minimum of 3 years in a call center or inside sales environment
• Strong computer skills
• Building material or millwork experience preferred
