Min Pay Rate $12Max Pay Rate $14
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with ... purpose.
You will be responsible for answering customer service, sales calls as well as answer emails. At Aaron’s you are making a difference, your dedicated attention to detail and excellent customer service will make a positive impact on our customers. Come see why the difference is personal at Aaron’s, connect with us today!
Duties and Responsibilities:
• Answering calls coming into the center pertaining to various customer service issues and sales.
• Making a high volume of outbound calls relating to customer service issues & sales.
• Taking complaint calls, documenting issues that arise at stores, and emailing them to upper management.
Education and Experience:
• Six months of sales/customer service experience.
• Previous phone sales experience preferred.
Required Skills and Competencies:
• Excellent communication and interpersonal skills.
• Excellent telephone etiquette.
• Outstanding organizational skills,
• Ability to manage multiple tasks at the same time.
• Good conflict resolution skills.
• High energy level.
• Maintain professional appearance.
• General computer knowledge including MS Office.
Aaron’s Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:
• Sundays off
• Employee assistance program
• Employee purchase program with exclusive discounts
• Physical and financial well-being programs
• Tuition reimbursement
• Employee Business Resource Groups
• 401(k) plan with contribution matching
• Paid time off, including vacation days, sick days, and holidays
• Life and disability insurance
• Medical, dental and vision insurance
• Paid paternal leave
• Stock purchase plans
• Pay on Demand
• *Benefits vary based on full- and part-time employment status.
Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
About Aaron’s
At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.
Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
Aaron’s is an Equal Opportunity Employer.
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