Front Desk/Guest Service Agent responsibilities include:
Checking guests in/out in a timely/professional manner, ensuring proper credit is received, handling special requests when needed; interacting with guests and/or hotel staff in a professional manner, assisting other departments with necessary information; strict adherence to department service standards and cash handling ... procedures.
Requirements include but are not limited to:
Prior experience at a property of similar caliber, a polished professional appearance and professional references. Must be able to work a flexible schedule to include evenings, weekends and holidays and possess exceptional phone manners, customer service and organizational skills. Must be able to work in a fast-paced environment. Must be comfortable working on your feet for long periods of time.
Prior hotel experience is a definite plus but not required.
For an online application please visit: brownhotel.com/careers
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
β’ Employee discount
β’ Flexible schedule
β’ Referral program
Schedule:
β’ Holidays
β’ Weekends as needed
Work setting:
β’ In-person
Experience:
β’ Hotel Front Desk: 1 year (Preferred)
Work Location: In person