Front Desk/Guest Service Agent responsibilities include:
Checking guests in/out in a timely/professional manner, ensuring proper credit is received, handling special requests when needed; interacting with guests and/or hotel staff in a professional manner, assisting other departments with necessary information; strict adherence to department service standards and cash handling ... procedures.
Requirements include but are not limited to:
Prior experience at a property of similar caliber, a polished professional appearance and professional references. Must be able to work a flexible schedule to include evenings, weekends and holidays and possess exceptional phone manners, customer service and organizational skills. Must be able to work in a fast-paced environment. Must be comfortable working on your feet for long periods of time.
Prior hotel experience is a definite plus but not required.
For an online application please visit: brownhotel.com/careers
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
• Employee discount
• Flexible schedule
• Referral program
Schedule:
• Holidays
• Weekends as needed
Work setting:
• In-person
Experience:
• Hotel Front Desk: 1 year (Preferred)
Work Location: In person
