Description:
Join Teleperformance, a global leader in digitally powered business services, and embark on a rewarding career from the comfort of your home. We're seeking dedicated individuals for our remote positions in Tax Customer Care, Healthcare Customer Support, and Automotive Sales & Service. With a commitment to excellence and innovation, you'll be part of a team making a real difference in people's lives across various industries.
Responsibilities:
- Handle customer inquiries with precision and empathy.
- Provide exceptional customer service through active listening and problem-solving skills.
- Work with confidential information sensitively.
- Aim to resolve issues on the first call by being proactive.
- Use a personal computer with Windows 11, a minimum of 8GB RAM, and a stable Ethernet LAN connection.
Qualifications:
- Logical problem-solving skills and ability to handle a high volume of calls.
- Availability to work various shifts.
- Proficient with Windows operating systems and capable of typing 25 wpm.
- Minimum of a High School Diploma or GED.
- At least 18 years of age with predictable and reliable attendance.
What We Offer:
- Paid Training at $15/hour and competitive wages.
- Full Benefits (Medical, Dental, Vision, 401k, and more).
- Paid Time Off and Employee wellness programs.
Apply Now: Join Teleperformance and take your career to new heights from the comfort of your home.
Work From Home Jobs Available
For the Tax Customer Care Representative - Remote position, you will join Teleperformance, a global digital business services company. This remote role focuses on handling customer inquiries, providing excellent service through active listening, and resolving issues proactively. Ideal candidates should have logical problem-solving skills, be comfortable with high call volumes, and meet specific technical requirements for working from home. Benefits include competitive wages, full benefits, and the potential for growth within the company.
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The Healthcare Customer Service Representative - Remote role at Teleperformance is designed for recent UMA graduates looking to work from home. In this position, you'll engage with customers through various channels to address inquiries, resolve issues, and escalate concerns when necessary. The job emphasizes calm and effective communication, the ability to navigate various computer systems, and a knack for problem-solving. Preferred candidates should have customer service experience, be over 18, and meet specific home office technical requirements.
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For the Remote Automotive Sales & Service Representative role, Teleperformance offers a unique opportunity to work from home while engaging with customers via multiple channels including phone, email, chat, and social media. The position requires resolving customer inquiries, attempting to de-escalate issues calmly, and upselling when necessary. Ideal candidates should have sales and service experience, excellent communication skills, and the ability to work in a virtual team environment. Technical requirements for a home office setup are also specified.
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