What We Offer Remote work Weekly pay plus benefits! Comprehensive training and ongoing development. Opportunities for career growth within a global financial technology leader. Supportive team environment with a focus on service excellence.
Position: Remote Copay: $12/hr-Weekly pay/Full time
Hours: Must be able to work any 8hr shift between hours of operation 8am-9pm Mon-Sat.
Key Responsibilities
- Receive inbound and perform outbound calls depending on the department.
- Read, interpret, and apply step-by-step instructions in real time during live calls.
- Repeat process reliably across high volume interaction without cutting corners.
- Follow structured workflows exactly as written, does not deviate from processes
- Provide customer support via phone, email, and ticketing systems
- Troubleshoot billing, reporting, and product issues
- Assist with account updates, payments, and system navigation Document interactions accurately and follow procedures
Qualifications
***MUST HAVE YOUR OWN EQUIPMENT***
- Customer service or Call center experience
- Background in financial services, banking support, and healthcare
- QA/auditing
- Data entry highly preferred
- High attention to detail in data handling.
- Prioritizes data input and accuracy
- Strong problem-solving skills
- High speed internet with a quiet work station
