Fully Remote
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
As a Desk Property Adjuster, you will be responsible for investigating and confirming the facts of loss for Homeowners claims. This role includes determining coverage and damages, and adjusting and negotiating claims within assigned authority levels. You will manage the full lifecycle of the claim, including supplements, Additional Living Expense (ALE), contents, and personal property. Throughout the process, you will provide timely, clear communication to customers, keeping them informed as their claim progresses.
We are seeking an experienced Property Adjuster with proficiency in Xactimate and a strong foundation in claims handling, including supplements and full claim ownership. The ideal candidate will demonstrate strong organizational skills, a proactive approach, excellent customer service, and the ability to adapt in a fast‑paced environment. Experience handling claims in both field and desk settings is strongly preferred.
Key Responsibilities
- Recognizes and identifies key components of residential construction and repair
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Improves understanding and use of systems and technology used within the company
- Determines subrogation or fraud potential and applies learnings on how to handle
- Applies understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Handles basic investigation regarding most aspects of simple homeowner first party claims (coverage, damages, subrogation)
Supervisory Responsibilities
- This job does not have supervisory duties.
#LI-AS2
Skills
Claims Resolution, Claims Settlement, Documentations, Homeowners Claims, Organizing, Prioritization, Technologically Savvy, Water Mitigation, Xactimate
Compensation
Base compensation offered for this role is:
Inside Adjuster Cons I: $53,500 – $77,800
Inside Adjuster Cons II: $56,000 – $82,500
And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies & Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
