Remote Customer Service Representative - SolvOne Work from Home

SolvOne • Full-time • Remote (United States) • $18 / hour • 2h ago

Tagged: remote, dispatch, Customer Service, work from home

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry. When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to their location to fix the issue. For more information about SolvOne and the services we offer to the Petroleum Industry, please visit our website at www.solvone.com

Why apply for a Remote SolvOne Customer Service job?

Work from the comfort of your home
Save time and money without a commute
Pay starts at $18.00 per hour
Equipment provided by SolvOne
Paid training begins Mid-April

Set schedules available:

Early Morning Shift: Monday, Tuesday, Friday, Saturday 7:00 AM – 5:30 PM CT

Swing Shift: Tuesday to Saturday 1:30 PM – 10:00 PM CT

Graveyard Shift: Thursday to Sunday 10:00 PM – 8:30 AM CT

Comprehensive individualized remote training
Positive work environment: we work hard to appreciate our people
We promote from within and encourage growth

Here's what you need:

1 year of customer service-related experience
A strong internet connection and the ability to setup a home office with company provided equipment
Must be a resident of Tennessee in the Nashville area
Have a positive attitude, great work ethic and a passion for helping others
Be dependable and committed to be at work on time and ready to do your best each day
Dedicate your full attention to your work by not providing care for others during work hours
Commit to superior service for our customers, and support them through both phone and computer interactions
Ability to learn new information, policies and skills including software and petroleum industry knowledge
Demonstrate an organized and accurate approach, have strong problem solving and prioritization skills
Know your way around a computer, including Microsoft Office, Outlook, and general internet navigation
Work at a desk and effectively utilize a phone and computer for the length of your shift
Successfully pass a computer skills assessment, training evaluations, and the trial service period
Successfully pass a pre-employment drug screen and background check
Bilingual is a plus but not a requirement

Here’s some of what we have to offer to those that join our team:

Work from home
Pay rate of $18.00 an hour starting. Internal growth and wage increase opportunities for those that excel
We are a growing company with internal promotion opportunities for Technical Support, Project Management, Leadership, and Training Departments when available
A fun and rewarding environment with giveaways and employee recognition programs
Training classes are small, so each new hire gets the individual training needed to succeed
Regular coaching sessions, review of your quality and performance metrics, and recognition for a job well done
Benefits include: medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, 401k savings plan, referral bonuses, wellness programs, and more