Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.
This position is responsible for processing Release of Information (ROI), specifically medical record requests in a timely and efficient matter, ensuring accuracy and individual metrics are met. Verifying and analyzing data to affect the efficient and effective retrieval of charts in accordance with the core business function of Ciox Health. Associate must always safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. In addition, the Embedded ROI Processor II will act as a mentor regarding general questions, site EMRs and assists with new hire training and development
This is a remote role
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Full-Time:Monday - Thursday, 6am to 5pm, potential overtime dependent on inventory needs
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Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
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Documenting information in multiple platforms using two computer monitors.
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Proficient in Microsoft office (including Word and Excel)
You will:
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Enter accurate data when assigned by team lead
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Remote processing of electronic medical records through various EMR systems as directed
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Ability to work with minimum supervision responding to changing priorities and role needs
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Report any technical difficulties that you may experience as soon as they occur.
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Meet required metrics for your role - CPH (Charts Per Hour) & Attendance.
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Actively participate in all training that is assigned to you by your supervisor
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Maintain high standards of Confidentiality to safeguard and protect Patient's Right and comply with all company and facilities policies and HIPPAA regulations
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Read all documentation and follow written instructions provided to ensure compliance and accurate job completion.
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Immediately report to team lead/coordinator/supervisor or management any security breaches, unsafe behavior witnessed or any site difficulties.
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Support a service environment that focuses on quality processes
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Ensure that deadlines are met and respond to emails and other requests for information timely
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Adhere to company policies
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Perform other duties as assigned
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Work effectively with co-workers in a constructive and positive manner
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Listen to and objectively consider ideas and suggestions for improvement
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Assist with new hire training and development
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Assist with special projects as defined by leadership (i.e., CNA research, Time Studies, Quality Review, Deep Dive assistance)
What you will bring to the table:
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[High School Diploma or equivalent required
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Experience in a healthcare environment or release of information setting is preferred
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2-year EMR related experience strongly preferred
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Knowledge, experience and/or training in accurate data entry, office equipment and procedures required.
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Demonstrate ability to address problems constructively to find acceptable solutions
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Demonstrate accuracy and attention to detail
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Computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook)
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Excellent organizational skills
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Excellent detail-orientation and accuracy with high volume environment
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Effective verbal and written communication skills in the English language
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Adaptable to changing business environment
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Demonstrated ability to work within a diverse group of individuals and collaboratively in a matrixed, cross-departmental remote environment.
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Consistently meets and/or exceeds department's Productivity, Attendance and Behavioral Standards
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Ability to work OT as necessary, including weekend shifts (required)
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is
$16-$20.50 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (~~~) . Know Your Rights (~~~) , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (~~~) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (~~~) . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
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