About the Role
We are seeking an experienced Operations Manager to lead and integrate end-to-end operational execution at our Ravenna, Ohio facility. This role is responsible for driving safety, quality, delivery, and cost performance while strengthening cross-functional alignment through enterprise-level ERP leadership, disciplined project management, and advanced process integration.
This is a highly visible onsite leadership position with broad accountability across operational and customer-facing functions to optimize throughput and overall business performance. This role is designed as a growth position. Successful performance in this role can lead to a career path to Vice President of Operations within approximately 2–4 years, based on results, leadership impact, and business needs.
Key Responsibilities
- Lead day-to-day operations for the site, ensuring performance across safety, quality, delivery, and cost.
- Manage and develop cross-functional direct reports with responsibility for:
- IT
- Production / Manufacturing
- Purchasing / Supply Chain
- Engineering
- Quality
- Manufacturing support functions
- Customer-facing functions (as applicable to the operation)
- Own the operating cadence (daily/weekly/monthly) including KPI reviews, capacity planning, and performance management.
- Serve as operational owner of the ERP system (enterprise-level), driving data integrity, workflow discipline, reporting, and process standardization.
- Drive continuous improvement and advanced process initiatives to increase throughput, reduce waste, improve flow, and strengthen on-time delivery.
- Lead cross-functional projects (process changes, system implementations, layout/flow changes, capital improvements, new product/process introduction support).
- Partner with customer-facing teams to ensure operational commitments align with customer expectations and commercial priorities.
- Establish and manage metrics such as OTIF, OEE/throughput, cycle time, scrap/rework, inventory turns/accuracy, and labor efficiency.
- Support budgeting and resource planning related to operations, staffing, supplier performance, and projects.
- Ensure compliance with company policies and applicable standards; champion a culture of accountability, discipline, and continuous improvement.
Required Qualifications
- 8+ years progressive leadership experience in operations.
- Prior experience working in a manufacturing and production environment (plant/factory/production floor leadership exposure).Required
- Proven success managing leaders and teams with direct reports across operations and support functions.
- Strong experience with enterprise-level ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, Infor, Epicor, NetSuite, etc.), including process ownership and data integrity.
- Demonstrated project management leadership with measurable outcomes (systems, process, facility, or operational transformations).
- Advanced process experience integrating end-to-end workflows (order-to-ship, plan-to-produce, procure-to-pay, inventory/MRP discipline, scheduling, quality systems).
- Strong business acumen with the ability to translate priorities into execution and measurable results.
- Excellent leadership, communication, and cross-functional influence skills.
- This role is 100% onsite in Ravenna, Ohio and requires regular presence in operational areas.
Highly Desired
- Previous experience working in consulting and/or bringing a consulting mentality (structured problem-solving, executive-ready communication, data-driven recommendations, and rapid cross-functional alignment).
- Experience leading operational assessments and turning findings into measurable improvement roadmaps.
Preferred Qualifications
- Bachelor’s degree in Operations, Engineering, Supply Chain, Business, or related field (or equivalent experience).
- Lean / Continuous Improvement background (Lean, Six Sigma, Kaizen, value stream mapping).
- Experience leading change management and standard work implementation across departments.
- Experience in a quality-driven environment (ISO or similar), including audit readiness and corrective action systems.
What Success Looks Like (First 6–12 Months)
- Improved schedule adherence, throughput, and on-time delivery.
- Stronger ERP discipline and visibility (clean master data, accurate transactions, reliable reporting).
- Reduced scrap/rework and improved first-pass yield.
- Clear KPIs and operating cadence with consistent accountability.
- Stronger alignment between customer expectations and operational execution
Work Environment
- This role is 100% onsite in Ravenna, Ohio and requires regular presence in operational areas.
- Not hybrid and not remote
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid holidays
- 100% remote work environment
- Salesforce training and certification support
