HR (People and Culture) Administrator – Krakow Hybrid (1 day WFH, 4 days in the office)
This is a fantastic opportunity for an experienced administrator to join our team as a HR (People and Culture) Specialist (working hybrid as needed by the business) in in Krakow, Poland, delivering a best-in-class employee experience.
Your role as will be far from one-dimensional; you will be switched on, hardworking and ambitious. You will be responsible for ensuring accurate administration, implementing new initiatives around culture and performance, and managing the day-to-day operations.
As a person you get enjoyment and satisfaction out of making things run smoothly and ‘making things happen’. This is a hands-on role. You will be involved with many different departments of the business, have conflicting priorities and excellent organisation and diplomacy skills. You must be comfortable working in a constantly moving and changing environment.
Youwill work with many different teams to include recruitment, legal, compensation & benefits, payroll, operations and training & development.
Your goal is to ensure that we consistently deliver a great employee experience and support our managers on this journey. You will be ensuring things run smoothly and effectively to deliver maximum value to the organization as a whole. In return we offer career development, reward and recognition and an ability to grow your skills and knowledge. This is an evolving role new to TTEC so responsibilities will continue to grow and change as the position becomes embedded in our ways of working.
Responsibilities:
·Support the business on people matters, primarily through our ticketing system.
·Ensure onboarding documentation and information within is checked and saved in the correct manner.
·Maintain compliance with local employment and benefits laws and regulations.
·Assist in the development and implementation of our policies.
·Creation, signing, delivery and filing of employee documentation.
·Ensure the timely and accurate update of employee data.
·Ensure leaver information is obtained and shared with payroll and employees, ensuring we meet legislation.
·Support monthly payroll administration in relation to new hires, leavers and employee changes.
Approach requirements:
·Have a can-do attitude.
·Be a systematic problem solver.
·Ensure confidentiality in all matters.
·Be solutions focused and look for the art of the possible.
·Contribute to team decisions around ways of working.
·Have a positive mental attitude even during tough times.
·Ability to work on your own initiative and plan your own priorities daily.
·Collaborative and always represent the team and function professionally.
·Approaches work calmly and objectively.
·Open, honest, and empathetic manners when dealing with employees.
·Strong attention to detail and desire to follow procedures.
·High customer service orientation.
·Inquisitive approach to all aspects of work.
·Ability to identify issues and take corrective action or flag to Senior People and Culture Generalist.
·Act at Pace and ensure deadlines for processing data are met so as to adhere to legislation and contribute to a great employee and manager experience.
·Respectful with communications.
To succeed in this role, you will need:
·To be a team player so as to enable the team to Act as One
·Solid proven experience working in a fast-paced administration-based role, ideally within HR but not essential.
·Experience of using databases and MS Office.
·Be a quick learner.
·Adapt styles to meet the needs of the work and stakeholders.
·Always Seek to Understand when in doubt.
·Be seen as a trusted advisor to leaders and employees on ALL people matters.
·Excellent communication skills.
·Never afraid to ask a question.
·Be employee centric and always be seen to Do the Right Thing.
What You Can Expect
·Fun and energetic team to work with
·Dedication to your career growth and professional development.
·Actively diverse and inclusive culture.
·A lively and supportive culture living the company values.
·And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way. But don’t take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com. For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC
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