Lylu Wear is hiring a Customer Support Representative (Remote) to support our Distribution Department in New York. This role focuses on order-related assistance and customer communication across our supply and delivery flow. Remote position. Applications are accepted from New York/New Jersey residents only.
Duties:
- Respond to customer inquiries about orders and deliveries.
- Coordinate with distribution and warehouse teams.
- Track shipments and resolve delivery issues.
- Update order status in internal systems.
- Ensure clear and timely customer communication.
Skills & Experience:
- Previous customer support experience preferred.
- Strong written communication skills.
- Comfortable working with CRM or support tools.
- Organized and detail-oriented mindset.
- Must be currently based in New York/New Jersey.
Rewards & Benefits:
- Remote work within New York/New Jersey.
- Part-time or full-time flexibility.
- Structured onboarding and training.
- Supportive and collaborative team.
- Long-term growth opportunities.
If you enjoy helping customers and working closely with distribution operations, join Lylu Wear and support a growing fashion brand from anywhere in New York/New Jersey. Apply today.
