Customer Service Bilingual Spanish (English and Spanish) Representatives needed for a REMOTE position. This position requires you to have great customer service and empathy.
Please submit your UPDATED resume to andrea.knodt@remx.com for immediate review. “Remote CC” in subject line.
Start: Feb 2026
Location: REMOTE
Hours: Must be flexible to work 8 hours between 8am-11pm (Will require at least ONE WEEKEND DAY)
Title: Customer Service Representative
Job Responsibilities:
- Inbound calls only
- Respond to and own consumer inquiries and issues
- Provide education and status on previously submitted pre-authorizations or pre-determination requests
- Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance
Requirements:
- Must be bilingual in Spanish and English
- 1 year of customer service experience with the same company
- High School diploma
- Goal-driven and detail oriented
