Job Details
Description
At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we’ve been committed to delivering financial services founded on integrity and a people-first philosophy.
As a Loan Processor II in our Miramar Operations Center, You’ll be the go‑to expert for ensuring smooth, accurate loan processing. In this role, you’ll handle all approved loans from our Express Services team, making sure every detail is transmitted correctly and closings happen on time. Your commitment to quality service will help us exceed member expectations and support the success of our Express Sales team.
Why Join SCCU?
• Member-Focused Mission: Be part of a not-for-profit organization that reinvests in its members.
• Hybrid and Flexible Schedule Options: Available for select positions. This position is Hybrid with 2 days per week required in office.
• Career Growth: We prioritize internal promotions and offer on-the-job training.
Loan Processor II Duties and Responsibilities
- Prepares consumer loan applications for closing in branch and electronically, ensuring all closing documents are accurate and compliant with regulatory and credit union procedures.
- Resolves member problems, obtains information, research records, follows up on details, assesses member needs timely and efficiently and reports the results to the inquiring party to develop and sustain profitable member relationship.
- Provides timely response to branch questions concerning loan documents; ensures prompt response to member calls by being in the call queue; prepares corrections as necessary in order to provide branch and member support and ensure accurate loan documentation.
- Supports the sales efforts of all Express sales team by providing members with appropriate product and service materials in order to enhance the overall SCCU cooperative/member relationship.
- Consistently demonstrates a courteous, tactful and professional approach when dealing with members and internal customers in accordance with established customer service standards. Demonstrates concern and respect for others in all interactions and inspires their confidence and trust.
- Demonstrates effective face-to-face communications, and telephone interactions, in accordance with established customer service standards. Articulates ideas, including written communications in a clear, concise manner.
Loan Processor II Minimum Qualifications
- 1-3 year’s prior experience in a lending related field required, banking experience a plus.
- High school diploma or equivalent experience required.
- Bilingual English/Spanish required
Loan Processor II: Compensation
• Starting Compensation: $21.63 - $22.90 /hour
• Bonus Opportunity: Eligible for ONE SCCU Annual Bonus
SCCU Benefits
• Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
• Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
• Education Support: Tuition reimbursement after one year of service.
• Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
• Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!
Hours
- Monday – Friday: 10:00 am - 7:00 pm
- Rotating Saturdays: 9:00 a.m. – 3:00 p.m
About SCCU
Since 1951, Space Coast Credit Union (SCCU) has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning Florida’s east coast, we are the third-largest credit union in the state. In 2025, we expanded into Orange County to better serve the growing East Orlando market.
As a not-for-profit financial institution, SCCU is dedicated to putting our members first. Unlike traditional banks, we return profits to our members through better rates, lower fees, and enhanced services. While we offer the same financial products—like checking, savings, and loans—our focus remains on empowering our members and supporting their financial well-being. With local decision-making and a commitment to exceptional service, we strive to make a meaningful difference in the lives of those we serve.
At SCCU, we also prioritize our team members by fostering a supportive and collaborative environment that encourages career growth and development. As we continue to grow, we are seeking talented, member-focused professionals to join our team and help deliver innovative financial solutions and outstanding service.
I UNDERSTAND this application a legal document for purposes of your employment. Upon acceptance of an offer with SCCU, I UNDERSTAND that I will be required to complete background, employment verifications, and drug screening. I UNDERSTAND further that any misstatements or omissions in this application and pre-employment process can be considered falsification and will result in a decision not to hire me, or to discharge me if discovered after I am hired. I UNDERSTAND that the information requested regarding date of birth, race and sex is for the sole purpose of gathering the above information accurately, and will not be used to discriminate against me in violation of any law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hired.
SCCU is a drug-free workplace. I understand that as a condition of my employment, I will be required to submit to any testing for the presence of drugs, and to submit to any procedure to assess my qualifications for employment. If hired, I ALSO AGREE that if I am hired, my employment is for no definite time and may be terminated at any time without prior notice.
