We’re looking for a detail‑oriented AR Specialist to work in a long-term (9-12 month) contract assignment. In this fully remote role, you’ll handle payment application, chargeback resolution, and follow-up on accounts.
Schedule: 8:30 am–5:30 pm CST, Monday–Friday
Location: Remote (US)
Time zones: Eastern or Central preferred
What you’ll do
- Oversee a portfolio of accounts, including adjustments, customer outreach, reconciliations, and monthly reporting.
- Apply customer payments quickly and accurately from portals, EDI, or email and post to the ERP
- Review, code, and document chargebacks; gather supporting proof across portals, reports, and internal stakeholders
- Initiate and track disputes; communicate clearly and professionally with customers through to resolution
- Partner cross‑functionally to confirm approvals for deductions/chargebacks
- Reconcile AR accounts and resolve issues end‑to‑end
- Manage the AR inbox and lockbox
- Prepare customer statements and AR Aging Reports
- Work AR aging proactively—engage customers (mostly via email) to collect past‑due balances and clear aged items; very few outbound calls
- Spot process gaps and propose improvements to drive efficiency
Required Qualifications
- 3+ years of AR experience (consumer products, consumer packaged goods/beauty products, or e‑commerce environment industry experience required)
- Experience resolving AR issues with large retailers and/or e-commerce companies that use large customer platforms/portals
- ERP experience (NetSuite, SAP, or Dynamics a must)
- Strong Excel skills (you’re comfortable with formulas and Vlookup’s)
- Experience using Google Suite (Drive, Email, Sheets, Calendar)
- Clear communicator—concise in writing and confident collaborating across teams
- Self‑starter & team player who thrives in a fast‑moving, remote environment
Work setup & schedule
- Remote, US‑based - Eastern or Central time zones preferred
- Hours: 8:30 am–5:30 pm CST, Monday–Friday
- 9-12+ month temporary role (Contract Assignment)
Pay Details:$27.00 to $33.50 per hour
Search managed by: Kelly Martin
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
