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Investing in You, join a 100-year-old, family-owned leader in Ag – and grow with us!
Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.
“We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.”
Role Overview:
A Customer Service Representative who works in all aspects of customer service, including product selection, order processing, AR/AP, and inventory management. This role may also involve helping in the warehouse—from stocking and retrieving items to making deliveries, pitching in with housekeeping, and supporting general branch needs.
A Sample of What You’ll Do in this Role:
- Assist with electronic order entry and processing utilizing JD Edwards Enterprise Resource Planning (ERP) software
- Respond to customer inquiries in a timely, accurate, and appropriate manner
- Submit and code bills and invoices to the AP department for payment
- Work closely with the Sales and Operations teams to maintain adequate inventory levels to meet customer needs
- Assist with monthly inventory cycle counts and annual inventory
- Support the Sales Team with inaccurate customer pricing and quickly resolve any inquiries or concerns
- Prepare reports under the manager’s supervision
- Aid team members in administrative tasks
- Organize and stage inventory in designated warehouse areas for efficient access and safety compliance
- Receive, inspect, and verify incoming shipments against purchase orders; report discrepancies promptly
- Safely operate warehouse equipment (training provided) and adhere to all safety protocols
- Maintain cleanliness and orderliness of warehouse spaces to meet safety standards
What You Bring to the Role:
- 0-1 years of experience
- High School Diploma or equivalent
- AP and AR experienced required
- Proficiency with Microsoft Office Suite
- Willingness to learn JD Edwards (training will be provided)
- The ability to accurately apply basic math concepts such as fractions, percentages, and ratios
- Mobility to move freely across uneven terrain both indoors and outdoors safely
- Ability to lift up to 50 lbs and perform physical tasks such as bending, stooping, and standing for extended periods
What Makes You a Great Fit:
- You have strong interpersonal and effective communication skills
- You have good organizational skills with strong attention to detail
- You’re able to respond professionally to inquiries or complaints
- Commitment to teamwork and exemplary customer service in both office and warehouse settings
- You read, write, and speak English fluently
Compensation and Benefits:
- The base compensation for this position ranges from $18.51 to $24.67 per hour. Please note that wages may vary depending on skills and experience.
- This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits. Follow this link for more information regarding Wilbur-Ellis employee benefits: https://mywebenefits.com/
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Our Commitment to Diversity & Inclusion:
Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.
Wilbur-Ellis is a company you can be proud to call your employer
Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.
Wilbur-Ellis is for and about people
Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.
Wilbur-Ellis invests in the industry’s best workforce
Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.
