The Utility Locate Technician plays a vital role in maintaining and ensuring the operational integrity of AOC Connect's fiber network. This position requires regularly performing mark-outs of AOC Connect fiber assets in the Washington, D.C., Maryland, and Northern Virginia regions in response to utility locate requests. The ideal candidate will possess excellent problem-solving skills and the ability to work efficiently under pressure.
Work is hybrid, with the work location split between remote (work from home) and utility locate work based out of our office in Ashburn and in the field.
Responsibilities:
Network Mark-outs and Documentation:
- Regularly perform mark-outs in response to utility locate requests.
- Conduct field inspections and update network asset documentation, including fiber pathways, splice points, and equipment locations.
- Ensure accurate as-built records and update GIS and network management systems as required.
Preventive Maintenance:
- Perform routine inspections and maintenance of fiber network components to prevent outages and service degradation.
- Identify potential vulnerabilities and recommend proactive solutions.
Support Ongoing and Future Network Projects
- Support fiber projects and buildouts in the field, including, but not limited to, fiber splicing, conduit and enclosure work, and cable pulling.
Outage Response and Restoration:
- Respond promptly to network outages and collaborate with the Network Operations Center (NOC) and field teams to ensure minimal downtime.
- Assist with troubleshooting and repair fiber optic cables, splices, and related infrastructure where necessary.
Collaboration and Communication:
- Work closely with internal teams, contractors, and third-party vendors to support project objectives and network integrity.
- Communicate effectively with stakeholders, providing status updates and resolution timelines.
Compliance and Safety:
- Adhere to all company policies, safety standards, and industry regulations while working in the field.
- Utilize appropriate personal protective equipment (PPE) and follow established safety protocols.
- High school diploma or equivalent; additional technical certifications or training in telecommunications or networking preferred.
- Familiarity with GIS systems, utility locates, network schematics, and as-built documentation.
- Experience with fiber splicing, testing, and troubleshooting tools, including OTDR, fusion splicers, and power meters.
- Valid driver’s license with a clean driving record; ability to travel throughout the D.C., Maryland, and Northern Virginia region.
- Ability to work in various environmental conditions, including outdoor and confined spaces.
- Strong problem-solving and critical-thinking skills with attention to detail.
- Excellent communication and teamwork abilities.
· Must be a US citizen.
· Be able to pass background check for Publick Trust security clearance.
Physical Requirements:
- Ability to lift and carry up to 50 pounds.
- Ability to walk medium distances w/ light equipment (paint wands, network locators, etc).
- Capability to work flexible hours, including evenings, weekends, and on-call rotations, as required.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k) with employer match
- Life Insurance (Basic, Voluntary & AD&D)
- Short - Term & Long - Term Disability
- Paid Time Off
- Holidays
