Building Services Administrator

MacDonald-Miller Facility Solutions • Full-time • Remote (Seattle, Washington, United States) • 9h ago

At MacDonald-Miller Facility Solutions (“MacMiller”), the Northwest’s leading mechanical contracting firm, we design, deliver, and service HVAC, plumbing, and automation system solutions for commercial buildings. With more than one thousand employees across ten offices, there’s a breadth and variety of work to keep you engaged and inspired.

We have a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects to our integrated teams, including:

New Construction – Engineering, fabrication, and installation of mechanical systems for new projects, following lean construction practices.
Special Projects – Retrofits and mechanical repairs for existing buildings to create new efficiencies.
Service – Scheduled preventive maintenance ensuring tenant comfort and 24/7 emergency response.
Building Performance – Control systems, fault detection, energy services, and remote monitoring.
Performance Contracting – Sustainable Solutions: Acting as the Prime Contractor, we deliver design-build, energy-efficient solutions in the built environment for both private and public sector clients.

People love to work at MacDonald-Miller because we all share the same Core Culture Values:

Collaboration – Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings unique strengths that help us achieve our shared vision.

Dedication – We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments.

Safety – Everyone deserves a safe workplace. Safety is more than hard hats and boots; it’s an attitude and an environment we create. Every day, everyone goes home to their families.

Community – We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together, we create an environment that is welcoming, caring, and trusting.

Innovation – We are committed to continuous, creative problem-solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves.

Fun! – Taking the work seriously but never taking ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with — we strive to be both.

Building Services Administrator: This is where you come in.

We’re looking for a Building Services Administrator who will play a key role in supporting our Service Maintenance customers by responding to their evolving needs promptly and effectively. This person should demonstrate a genuine commitment to excellent customer service and work collaboratively with internal teams in a cooperative, team-oriented environment.

Top deliverables in the first year to be a hero:

Establish structure: Develop and implement efficient processes, support strategic initiatives, and provide essential administrative support.
Drive proposal success: Assist teams in creating polished proposal documents and ensure proper organization and file management.
Stay on point: Consistently meet deadlines for reporting and sales documentation requests.
Own the data: Track and manage key performance indicators by pulling data from various systems to produce clear, actionable reports and dashboards.
Be the hub: Serve as the primary liaison between customers and internal teams, ensuring a seamless, high-quality customer experience.

Your background: What kind of person will thrive in this role?

You should have…

A minimum of four years of administrative experience.
Proficiency in Microsoft 365 Suite; experience with CRM/Dynamics and SharePoint is a plus.
Excellent verbal, written, analytical, interpersonal, and active listening skills.
The ability to remain calm, focused, and effective in a fast-paced, deadline-driven environment.
A positive, solutions-oriented mindset with a strong customer service approach.
A track record of setting goals, meeting deadlines, and adapting to shifting responsibilities.
The ability to thrive both independently and as part of a collaborative team.

And everyone you work with should describe you as…

Exceptionally dedicated, with a strong work ethic and a commitment to excellence
Energetic and optimistic, consistently bringing a positive, can-do attitude
A collaborative team player who builds trust and strong working relationships
Flexible and resilient, able to adapt and thrive in fast-paced or changing environments
Highly organized with excellent time management skills

And you should be motivated by…

Collaborating with a talented team and partners to drive program success.
Taking ownership of your learning and development - this is a place where independence and initiative are key.
Thriving in a lean, results-oriented environment where you're empowered to do more, take on more, and achieve greater success each year.
Enjoying a fun, transparent workplace that embraces innovation and fosters a supportive, inclusive culture.

Compensation: $31/hr to $40/hr

MacDonald-Miller Facility Solutions presently provides employee coverage for:

Medical, dental, vision for employees (coverage available for dependents for shared premium).
401k retirement plan including Company matching.
Vacation and Sick Compensation (PTO), and Holiday Pay!
Disability income protection including short term and long-term disability.
Employee and dependent life insurance.
Wellness Program.
Employee Assistance Program.

Where you will work

Our Seattle HQ office (17930 International Blvd, SeaTac, WA 98188) has easy access to the SeaTac International Airport, ample secured parking, and newly renovated office facilities - not to mention great views! Neighborhood amenities include an onsite deli, restaurants, and convenient freeway/airport access.

Interested in learning more?

If you’re ready for an adventure and are interested in being considered for this role, click apply to start the conversation! Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team!

MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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