It’s a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type:
Full time
Salary
Job Description:
A DAY IN THE LIFE of a Entrepreneurial Agent (EA) Development Specialist
The Auto Club Group is seeking prospective Entrepreneurial Agent (EA) Development Specialist who will serve as a business consultant and partner by providing tactical and strategic support to Entrepreneurial Agents (EA) in the assigned geography.
Operate as a subject matter expert by becoming well versed on all components of the Connected Member Vision and product/sales knowledge.
Assist assigned EAs in the development and implementation of agency business goals.
Own and be accountable for agency success/retention and agent productivity and growth goals.
Support the acquisition of profitable new business, influencing and motivating agents, driving growth, providing business insight and recommendations, ensuring agent and business retention, compliance, and reporting.
Build trust and maintain strong relationships with assigned EAs and internal and external business partners.
Source and refer local EA candidates to centralized recruiting.
Interview candidates sourced from centralized recruiting.
Liaise with centralized training and field EA support team on administrative and training tasks/activities. Support the installation and on-boarding processes when opening and establishing new agencies.
Assist new agencies with critical business development activities post launch.
Coordinate initial training for new agencies.
Ensure agents have obtained appropriate training with in-depth understanding of all sales systems, product offerings, marketing procedures, back-office processes, etc.
Evaluate effectiveness of training program.
Provide training when necessary.
Collaborate with centralized training and EA support teams to ensure that agents are trained and aware of all operations, systems and marketing processes and requirements.
Participate in training assessment and the development and disbursement of product/marketing/service information.
Evaluate effectiveness of training programs.
Validate awareness and deep understanding of the full array of ACG product offerings.
Provide additional training/coaching when necessary.
Communicate potential sales incentive programs, compensation outcomes, as well as contractual bonus opportunities.
Monitor agency business activities and prepare reports to summarize data.
Conduct site visits, cash flow analysis and needs assessments/diagnostics to track progress, recognize best-in-class point-of-sale behavior, understand current EA segment and identify issues and opportunities for improvements.
Research and analyze sales markets.
Work with EA to create cultivation plans and means to address issues.
Consult with EA making strategic/tactical recommendations as appropriate.
Ensure adherence to corporate policies, practice and state regulations by auditing agent activity.
Advise leadership on agent progress and report on non-compliant activity.
When necessary, recommend and activate probationary processes or recommendations for termination. Complete accurate written call notes for all calls completed.
Support various product and membership promotional campaigns to ensure meeting sales goals.
Initiate, develop, execute and monitor projects.
Provide updates to management.
Collaborate with peers to guarantee the utilization of uniform, highly efficient processes across the corporate footprint.
What it’s like to work for The Auto Club Group:
Serve our members by making their satisfaction our highest priority
Do what’s right by sustaining an open, honest and ethical work environment
Lead in everything we do by offering best-in-class products, benefits and services
ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable
HOW WE REWARD OUR EMPLOYEES
A competitive annual salary between $90,995.20 $146,203.20
ACG offers excellent and comprehensive benefits packages:
Medical, dental and vision benefits
401k Match
Paid parental leave and adoption assistance
Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
Paid volunteer day annually
Tuition assistance program, professional certification reimbursement program and other professional development opportunities
AAA Membership
Discounts, perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Possession of a valid State Driver’s license
Currently hold or able to attain and maintain appropriate State Property & Casualty licenses within timeframe designated by ACG leadership
May be required to attain appropriate State Life Sales licenses within timeframe designated by ACG leadership
Education
Work experience
Two years of experience in insurance sales leadership and/or agent development to include coaching, mentoring, challenging and enabling others to successfully meet goals
Experience to include some or all of the following:
Motivating growth or rehabilitation of existing agency
Developing plans to increase growth
Building business relationships within a sales environment
Demonstrating strong organizational, planning, time management and administrative skills
Gathering, researching and analyzing data and making recommendations
Conducting needs assessments and process improvement reviews
Writing business plans/proposals
Preparing reports and presentations and recommendations to all levels of management
In-depth Knowledge of:
Techniques used to coordinate and control major projects using
Business drivers, marketing concepts, managing P&L, operational processes (i.e., in-bound/out-bound call strategy) and compensation plan design
Ability to:
Influence, persuade and motivate non-employee agents
Identify agent strengths, weaknesses, and model skills needed to facilitate agency rehabilitation in various areas including product knowledge, prospecting, professionalism, closing techniques, etc.
Create and interpret sales models, results and return on investment reporting
Demonstrate creativity and innovation in developing business, marketing and sales plans to meet the unique needs of assigned locations
Demonstrate effective leadership/consulting skills to include motivating and influencing captive and/or non-captive agents and staff
Possess written communication skills including the preparation of proposals, reports and technical writing
Willingness and ability to extensively travel
Willingness to relocate
Work Environment
This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come into an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events.
Work in a temperature-controlled office environment
Extensive (up to 70% of work time) travel by automobile with exposure to road hazards and temperature extremes
Willingness to work irregular hours
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit www.aaa.com
Important Note:
ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
