1. Sales Leadership & Strategy
• Proven ability to lead and scale inside sales or demand generation teams, ideally across multiple regions.
• Strong understanding of B2B sales funnels, SDR/BDR models, and pipeline generation strategies.
• Experience developing comprehensive outbound and inbound sales strategies.
• Ability to set, track, and optimize KPIs such as MQLs, SQLs, conversion rates, and revenue contribution.
2. Demand Generation Expertise
• Hands-on experience with lead nurturing, prospecting frameworks, account-based marketing (ABM), and multichannel campaigns.
• Deep knowledge of demand generation tools and tactics (email marketing, content syndication, paid digital, events, LinkedIn outreach, etc.).
• Strong collaboration experience with marketing teams to align messaging, targeting, and campaign execution.
3. BPO Domain Knowledge
• Understanding of the global BPO market: customer acquisition workflows, outsourcing models, CX services, and industry buying cycles.
• Ability to articulate the value of BPO services to C-level stakeholders across industries.
4. CRM & Sales Tech Stack Skills
• Expertise in CRM platforms (Salesforce, HubSpot, Microsoft Dynamics).
• Familiarity with marketing automation systems (Marketo, HubSpot, Pardot).
• Experience with data enrichment, prospecting, and intent platforms.
• Ability to use analytics tools for pipeline forecasting, segmentation, and performance reporting.
5. Analytical & Data-Driven Decision Making
• Strong skills in analyzing funnel metrics, forecasting revenue, and identifying trends.
• Ability to leverage data to refine prospecting lists, optimize campaigns, and improve sales productivity.
6. Global Team & Stakeholder Management
• Experience managing distributed teams and coordinating across different time zones and cultures.
• Ability to partner with cross-functional teams including operations, marketing, revenue operations, and delivery teams.
• Strong communication and presentation skills for internal and external executive stakeholders.
7. Process Optimization & Operational Excellence
• Experience building scalable inside-sales processes (cadences, qualification frameworks, handoff processes).
• Knowledge of sales methodologies (MEDDIC/MEDDPICC).
• Ability to design or improve sales playbooks, training programs, and onboarding plans.
8. Soft Skills & Leadership Traits
• Strategic thinker with strong business acumen.
• High emotional intelligence to motivate teams and influence stakeholders.
• Adaptability and resilience in fast-paced global environments.
• Strong problem-solving and decision-making abilities.
Nice-to-Have Skills
• Experience with AI-driven sales tools (conversation intelligence, engagement platforms, etc.).
• Background in managing offshore/nearshore sales teams.
• Multilingual capabilities, depending on regions served.
