WB Cargo Service is hiring a Customer Support Specialist (Remote) in Charlotte. This flexible part-time position is ideal for detail-oriented individuals with strong communication skills. No prior experience required — full training provided. Pay ranges from $15–$25 per hour, based on performance and reliability.
Responsibilities
- Handle customer inquiries via email or chat.
- Assist with order updates and delivery tracking.
- Provide accurate information about products and services.
- Escalate complex cases to senior support when needed.
- Record and maintain communication logs.
- Ensure quick and professional customer responses.
Qualifications
- Strong written English and communication skills.
- Comfortable working independently.
- Reliable internet and basic computer skills.
- Attention to detail and good organization.
- Customer-focused mindset.
- Legally authorized to work in the U.S.
Benefits
- Remote, flexible part-time schedule.
- Paid training and onboarding support.
- Performance-based pay increases.
- Supportive and friendly virtual team.
- Stable long-term opportunity.
- Work-life balance guaranteed.
If you’re ready to start a remote role helping customers every day, apply now and join our growing U.S. support team!
