Are you passionate about helping people navigate their healthcare journey? Do you thrive in a dynamic environment where you can make a real difference? We are seeking a bilingual Care Coordinator who is fluent in both Spanish and English to join our team. Be part of a mission-driven organization dedicated to improving patient outcomes and providing exceptional care.
About Us:
Honeydew is transforming skincare by making it accessible and affordable for everyone. Our team is dedicated to providing compassionate, personalized care to help patients achieve their skin health goals. We’re seeking a highly organized and empathetic Care Coordinator to join our team and be a vital part of our mission.
Job Description:
As a Care Coordinator, you’ll play a critical role in ensuring our patients receive the support and guidance they need throughout their skincare journey. This full-time, fully remote role focuses on patient communication, coordinating care, and managing essential administrative tasks to provide a seamless experience.
Responsibilities:
- Serve as the primary point of contact for patients, providing guidance, support, and information about their care plans — in both English and Spanish.
- Answer patient inquiries related to appointments, medical services, and treatment options with empathy and professionalism.
- Ensure that all patient information and communications are accurately documented in our healthcare system.
- Act as a liaison between patients, insurance providers, and medical teams to facilitate seamless care delivery.
- Collaborate with healthcare professionals to develop personalized care plans for patients.
- Continuously monitor patient progress and provide ongoing support, addressing any concerns or obstacles that arise.
- Provide translating services between the patient and provider during initial consultations as needed.
Qualifications:
- Previous experience in a healthcare setting, preferably in a care coordination, patient support, or administrative role.
- Fluency in both Spanish and English is required.
- Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly.
- Strong organizational skills and attention to detail to manage multiple tasks and priorities.
- Proficiency in using healthcare management software or similar systems.
- Ability to work independently and as part of a multidisciplinary team.
- A positive attitude, empathy, and a genuine passion for helping others.
Benefits:
• Flexible remote schedule.
• Opportunity to make a meaningful impact on patients’ lives.
• Join a mission-driven, innovative team dedicated to revolutionizing skincare.
Pay: $16.00 per hour
