Who we are
We are Friendly Captcha, a leading cybersecurity SaaS startup that offers privacy-friendly bot protection and does not require Internet users to perform tasks such as clicking images of cars, making it accessible to all humans. We’re looking for a Technical Customer Support Specialist who wants to contribute to our fully bootstrapped, profitable, and growing business.
Your profile
- At least 3 years of professional experience in B2B sales, ideally in the SaaS or cybersecurity environment
- Strong implementation mindset – proactive, structured, and results-oriented
- Proven experience in new customer acquisition and building sales pipelines
- Confident use of CRM systems (e.g., Pipedrive) and modern digital sales tools
- Enjoy direct communication with customers and partners – via email, phone, LinkedIn, or in person at events
- Analytical and structured thinking as well as a high level of quality awareness
- Very good German and English skills, both written and spoken
Why us?
Your mission
As a Sales & Business Development Manager, you are the driving force behind operational sales and business development.
You work closely with the team to actively drive growth—from identifying new market potential and directly approaching potential customers to building long-term business relationships.
The focus is on hands-on sales execution: you consistently implement ideas, independently develop new acquisition approaches, and take responsibility for specific sales initiatives and projects. In doing so, you will make a significant contribution to strengthening our market presence and continuously expanding our partner and customer network.
- Holistic support and implementation of sales initiatives: From the idea to the successful conclusion
- Proactive new customer acquisition: Identification, approach, and acquisition of new B2B customers via digital channels, telephone, and personal contacts
- Implementation of outreach campaigns via email, LinkedIn, events, and partner networks
- Lead qualification and development in close coordination with management and marketing
- Participating in industry events, trade shows, and networking events to establish new contacts and actively respond to market trends
- Creating and optimizing sales materials, presentations, pitch decks, and outreach sequences for effective customer engagement
- Analyzing market and competitive data to identify new target groups and opportunities
- Working closely with marketing and product teams to incorporate market feedback directly into our growth strategy
Requirements
- You are a doer – committed, solution-oriented, and enjoy success
- You think entrepreneurially, take responsibility for your own projects, and actively contribute to the further development of our sales strategy
- You bring new skills and ideas to the team and complement our sales team with your energy, network, and expertise
What we offer
- A high-impact product that protects our customers’ internet presence, which is making the internet more human friendly. Together we have an impact we can be proud of.
- A small and effective team looking to grow and make a big difference, by being focused. We rather aim for a smaller team that is great, than a bigger team that is good.
- A place to grow personally and professionally.
- A testing ground to try and change things – we like to move fast and value iteration.
- An office in Munich West / Woerthsee surrounded by nature and close to a beautiful lake with good connections.
- A competitive salary.
- Plus: Italian barista coffee, company supported sports program, a work MacBook, regular team events spread across Europe, and more.