Summary
We are pleased that you are exploring Hyatt Hotels Corporation. Hyatt is a place where high expectations aren’t just met- they’re exceeded. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. It’s a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. At Hyatt, we care for people so they can be their best. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt employees enjoy the following benefits: health and welfare programs, Hyatt retirement savings plan, educational assistance, employee stock purchase program, 12 free room nights for full time associates after 90 days of service, community involvement, and wellness reimbursement.
The Hyatt Shared Service Center provides accounting and customer support for over 200 Hyatt Hotels in North America and Latin America. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards- whether it’s career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, we are ready for you!
As a Colleague Information Coordinator, you will be responsible for entering and maintaining colleague data in Hyatt’s Human Resource Information System (HRIS) and time & attendance system with a high level of accuracy and confidentiality. You’ll support corporate HR operations by ensuring data integrity and compliance with company policies.
Essential Functions:
- Accurately enter and update colleague data in the HRIS and time & attendance system (e.g., new hires, terminations, transfers, promotions, tax info, personal data changes, paid time off payouts, bonus’ etc.).
- Maintain digital colleague records and ensure documentation is complete and organized.
- Respond to incoming calls and emails with professionalism and efficiency.
- Ensure all colleague files meet compliance standards and confidentiality requirements.
- Run and distribute reports from HRIS and time & attendance systems as needed.
- Create and send colleague communications with clarity and consistency as needed.
- Support other Shared HR functions and perform miscellaneous duties as assigned.
- Uphold Hyatt’s culture and values in every interaction.
The ideal candidate will also possess the following behavior characteristics:
- Exceptional attention to detail and commitment to data accuracy.
- Strong organizational and time management skills.
- Ability to work well with others in a team focused environment
- Ability to adapt quickly to changing priorities and urgent requests.
- Clear and respectful communication across all levels of the organization.
- Collaborative mindset with the ability to work independently.
- Eagerness to learn new systems, processes, and technologies.
- Comfortable working in a fast-paced, high-volume environment.
- Ability to work in office with opportunities to work remote.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Experience
- 1–3 years of experience in Human Resources, data entry, or administrative support.
- Experience with HRIS or time & attendance systems preferred.
- Strong customer service orientation.
Education
- High school diploma or equivalent required.
Certificates, Licenses, Registrations
Computer Skills Needed to Perform this Job
- Proficiency in Microsoft Office Suite; Excel experience a plus.
