Why Join Us?
Work from your own home while helping patients and healthcare providers navigate medication benefits! A Fortune?500 company in the pharmaceutical industry is looking for empathetic, detail-oriented customer care professionals to provide telephone support to patients and providers.
RemX will never ask for payment or accept falsified documents during the hiring process. If you encounter a request for payment, contact us immediately.
Position Details
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Role: Remote Medical Customer Care Specialist (full-time)
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Compensation: $16 per hour (weekly pay) plus comprehensive benefits
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Training: Paid training provided
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Equipment: Company-provided equipment shipped directly to you
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Start Date: OCT/NOV?2025
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Schedule: Monday through Saturday, 8?AM–10?PM Eastern (flexibility to work any 8-hour shift, including Saturdays)
Responsibilities
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Respond to a high volume of inbound calls, with occasional outbound calls as needed
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Provide clear and accurate information regarding patient applications and healthcare coverage
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Document all interactions in multiple internal systems while following established scripts and procedures
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Offer empathetic and professional assistance, ensuring each caller has a positive experience
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Collaborate with other departments to ensure callers receive appropriate follow-up and next steps
What You Bring
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Experience: At least 1 year of recent customer service in a call center environment is required
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Technology: Ability to multi-task with dual monitors and navigate multiple applications
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Skills: Strong verbal and written communication, active listening, problem-solving, and attention to detail
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Environment: Quiet home office with high-speed internet and modem required
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Education: High school diploma or GED (healthcare experience is a plus, but not required)
Ready to Apply?
Send your updated resume to kaylee.mcintyre@remx.com with “Remote CSR” in the subject line, or call 636-735-0583 for immediate consideration. We look forward to hearing from you!
