Description
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Summary
Responsible for supporting call outs nationwide, workbrain payroll corrections for the fleet, and administrative tasks. The MinuteClinic Support Coordinator must be able to process call outs in a timely manner and understand the dynamic work environment and unique staffing of retail health clinics. The Support Coordinator will work with their direct supervisor, region coordinators, and field leaders to analyze workbrain payroll corrections related to staffing & scheduling. The Support Coordinator will be required to provide weekend coverage and will require scheduling flexibility to work part-time 20 hours over 4-5 days with work hours varying between 6 AM – 9 PM.
What you will do
- Processing call outs (Clinical & Non-Clinical) of Providers and ancillary staff using a scheduling tool or related software for managing multiple regions/states.
- Ensures workbrain payroll corrections are processed within dates and deadlines per staffing & scheduling. Communicate with field leaders and Region Coordinators to ensure payroll corrections are accurate. Identify trends and making field leaders aware of inconstancies within payroll corrections.
- Maintains/approves provider and ancillary staff profiles in scheduling system and supports maintenance and updates to any provider/ancillary staff information.
- Day-to-Day Scheduling Support/Other related Duties
For this role you will need Minimum Requirements
- 1 year minimum in workforce planning
Preferred Qualifications
- Knowledge of Workforce
- Scheduling Practices
- Deadline oriented
- Attention to Detail
- Critical Thinker
- Problem Solving
- Customer Service
- Negotiator/Influencer
- Ability to work independently or with others in a fast-paced environment (in-person or virtually)
- Ability to prioritize/organize work
- Proficient with Microsoft Windows
- Comfortable navigating web-based application sites; use of scheduling software systems in the past preferred
- Ability to see the big picture
- Ability to communicate effectively with all levels (Providers, SPMs, ADs, leadership)
- Change management
- Integrity
- Positive Attitude
Education
High School diploma or GED equivalent
Anticipated Weekly Hours
20
Time Type
Part time
Pay Range
The typical pay range for this role is:
$17.00 - $28.46
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 09/24/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
