It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Key Functions/ Basic Duties:
- Make and answer calls from numerous sources, to include the call center, to gather and verify information and assist with resolving customer related issues.
- Research, analyze and input data.
- Report daily and/or weekly updates on special/on-going projects.
- Possess strong oral and written communication skills.
- Possess the ability to work as a team, but also independently at times with limited direction.
- Maintain flexibility and/or the ability to work overtime, as needed, in order to meet stringent schedules and time lines.
- Must be proficient in data entry skills including keyboard, mouse, 10 key pad.
Additional Duties:
Knowledge Of:
- Policies and procedures involved in SDU payment processing
- Thorough working knowledge of both the State Child Support System (CAMS) and the SMI system
- Modern office practices, procedures and equipment
- Interpersonal skills using tact, patience, and courtesy
Ability To:
- Collect, research, and analyze data
- Plan and organize work
- Work independently
- Work as a team member
Computer Skills:
- Must be proficient in data entry skills including keyboard, mouse, 10 key pad.
- Experience and knowledge of software such as Microsoft Word, Excel and other Windows products.
Education and/ or Experience:
High school diploma or equivalent and at least one year of prior experience in the areas of data entry, or other related fields.
OR
An equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the work Preference will be given to those individuals who are experienced in SDU applications.
Must have a Private area to work and space to set-up equipment and High-Speed Internet connection
Schedule: Monday - Friday between 6:00am ET - 3:30pm ET
Hourly pay rate: $16.00
Perks:
- Work from home!
- Paid training!
- Benefits effective after 30 days of employment
- 401(k) employee and employer contribution
- Gym Membership Reimbursements
- Career Growth Opportunities
- Exciting, Fun and Supportive Virtual Work Environment
- Coworkers Who Feel Like Family
We are an Equal Opportunity Employer. We are a Drug Free Workplace. #WeHireVets-Spouse #WelcomeVets
