IMPORTANT: You’re being considered for a remote position with RemX.
As part of our identity verification process, we will conduct a video interview and, with your consent, take a screenshot of you holding your photo ID. This image will be securely stored and used by our training team to periodically confirm your identity during the training period.
IMPORTANT:
-RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful.
-RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.
Are you ready to join a Fortune 500 healthcare leader and support patients from the comfort of your home? We’re hiring customer service professionals who are eager to help others and advance their careers. If you live in Irving, TX (or nearby) and have call center experience, we’d love to hear from you!
Position Highlights
- Pay: $16 per hour with weekly pay
- Schedule: Monday–Friday, 7 AM–8 PM CT (no weekends) You’ll work an 8-hour shift within these hours
- Location: Remote work—but you must pick up your computer equipment in Irving, TX
- Perks: Referral bonuses, online skill-building classes, and career growth opportunities
- Role: Full-time, long-term contract with a friendly team culture
What You’ll Do
- Handle inbound and outbound calls with empathy and professionalism
- Gather and review patient billing and medical information
- Provide exceptional customer service while adhering to federal healthcare guidelines
- Use computer skills to enter data and navigate dual monitors
- Work with insurance carriers to secure medication coverage for patients
- Balance multiple tasks and maintain accurate records
Experience: Minimum of 1 year call center customer service experience required- No Exceptions
What We’re Looking For
- Residence: Irving, TX or surrounding areas (no equipment shipping, must pick up in Irving, TX)
- Tech Skills: High-speed internet at home and comfort with dual monitors
- Mindset: Positive attitude, strong work ethic, and a genuine desire to help others
- Bonus: Healthcare or pharmacy experience is a plus, but not required
Ready to Apply?
To be considered, please send your updated resume to kaylee.mcintyre@remx.com and mention the $16/hr. Medical Customer Service TX position. Then apply online—we’ll contact you after reviewing your information. If you don’t hear from us within 10 business days, feel free to reach out at (636) 735-0583 or email kaylee.mcintyre@remx.com
We look forward to welcoming you to our team!
