Job Details
Description
Medical Records Clerk (Part time - Remote)
The role is expected to last a minimum of six months, with strong potential to transition into a full-time opportunity.
Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers and the leading provider of opioid addiction treatment services. We are dedicated to helping individuals overcome substance use disorders. With over 115 locations in 24 states, our team of more than 1,900 employees serves over 42,000 patients.
Job Summary
We are seeking a detail-oriented Medical Records Clerk to manage third-party records requests and subpoenas with accuracy and discretion. This part-time, entry-level position plays a key role in ensuring the prompt and confidential handling of medical records in full compliance with legal and regulatory standards.
The role is expected to last a minimum of six months, with strong potential to transition into a full-time opportunity.
Summary of Essential Job Functions
The key responsibilities Medical Records Clerk include but not limited to:
Professional Development
- Demonstrates the belief that addiction is a brain disease, not a moral failing
- Demonstrates hope, respect, and caring in all interactions with patients and fellow Team Members
Training
- Attend and complete all required trainings as assigned by manager
- On-the-job training.
Duties and Responsibilities
- Review and respond to third-party records requests and subpoenas in a timely manner.
- Retrieve medical records from electronic health records and collaborate with treatment-center staff to access paper charts when necessary.
- Ensure the accurate submission of records to requesting parties within designated timeframes.
- Coordinate subpoena responses in partnership with the legal team, ensuring all procedures are followed.
- Uphold confidentiality standards and ensure the proper handling of Protected Health Information (PHI) and Personally Identifiable Information (PII).
- Address basic inquiries and issues related to records management, escalating more complex matters to senior staff as needed.
- Develop and maintain a foundational understanding of relevant regulations and best practices in medical records management, with a preference for candidates who possess a basic understanding of HIPAA rules.
Regulatory
- Ensure compliance with all federal and state regulatory bodies.
Other
- Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
Minimum Requirements
- Basic knowledge of medical records management and confidentiality regulations, including HIPAA.
- Strong attention to detail and organizational skills.
- Ability to work effectively in a team environment.
- Excellent communication skills, both written and verbal.
Physical Requirements and Working Conditions
The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions to the extent such accommodation does not create an undue hardship on the business.
- Speaking and Hearing ability to sufficiently communicate effectively by phone or in person at normal volumes.
- Vision adequate to read correspondence, computer screen, form, etc.
- Ability to sit for long periods of time, some bending, stretching, and stopping.
- Variable workload, periodic high stress, activity level.
Why BHG?
Join BHG, where your career flourishes in an environment built on teamwork and compassion. At BHG, we're not just a team; we're a family dedicated to patient well-being and professional growth. Here's why you should be part of our journey:
Work-Life Balance: Enjoy generous paid time off for vacation, holidays, and personal needs. Benefit from flexible schedules with early in/early out hours, no nights, and no Sundays, ensuring you have time for self-care and personal commitments. Manageable workload.
Investment in Your Growth: BHG prioritizes your development through role-based training and advancement opportunities. Grow with us as we nurture your career path.
Comprehensive Benefits: Choose from three robust benefits programs, including health, life, vision, and dental insurance. Enjoy our tuition reimbursement program and competitive 401K match, along with medical, dental, vision care, life insurance, disability coverage, and vacation time.
Recognition and Rewards: Experience competitive pay, quarterly bonuses, and incentives for completing certifications or licenses.
Employee Perks: Access exclusive discounts on various services and entertainment options. Take advantage of our Employee Assistance Programs.
At BHG, we thrive on the greatness of our people. Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others.
BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.
