Remote
Are you detail-oriented, highly organized, and customer-focused?
Join our team as an Account Services Representative I and play a key role in ensuring the accuracy of insurance documentation. In this role, you will research and verify insurance information by communicating with agents and lenders, maintain accurate records in our systems, and provide responsive support to internal teams and external partners. If you thrive in a professional office setting, enjoy problem-solving, and are motivated by delivering quality results, this is an excellent opportunity to grow your career with us.
Your Impact:
- Respond to customer service emails with clear, thoughtful, and thorough resolutions using all available tools and systems.
- Accurately enter verified insurance information into internal systems.
- Ensure compliance with company standards and formatting requirements.
- Review and maintain insurance files through the internal review system.
- Match documentation to appropriate client records by applying critical thinking and analytical skills.
- Assist with departmental projects and other assignments as directed by the Supervisor.
Successful Candidates Will Have:
- High school diploma or equivalent required
- Must have at least six months of customer service-related experience
- Must be able to review and interpret detailed insurance documents and data accurately
- Frequent communication with external contacts; must convey and receive information effectively
*This position is not eligible for remote work in the state of Maine.
At One80 Intermediaries, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including, for eligible employees, medical, dental, vision, disability, life, and retirement savings. Also, for eligible employees, the Company offers 10 to 20 vacation days depending on experience and generally offers 11 paid holidays and 5 half days, depending on the calendar year. The total compensation for a position may also include other elements dependent on the position offered. The expected base pay for this position is $16.50 per hour plus discretionary bonus. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience.
One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.
