Do you want to work for a company that Forbes named one of the Top 50 Most Innovative Companies? Are you looking to fast-track your career with one of LinkedIn's top companies in the U.S.? If so, keep reading!
CSI Companies is hiring a Remote Implementation Support Specialist for our Fortune100 healthcare client.
Location: Remote
Pay: $32-38/hour based on experience, certifications, and education
Hours: Monday – Friday, 8:30am – 5pm EST
Status: Consultant: Starting off as a consultant/contractor there is always potential for long term / conversion for the right employee upon business needs. Almost all of the positions within this client start off as a contractor due to being a Fortune 100 company.
Job Summary
We are seeking an organized, detail-driven Implementation Support Specialist to assist in the coordination and execution of onboarding tasks for new and renewing client groups. This role supports a variety of internal implementation managers and stakeholders, tracking key milestones, validating documentation, and ensuring group setup is completed accurately and on time.
The ideal candidate is tech-savvy, able to learn new systems quickly, and confident juggling multiple moving parts within a structured implementation process.
Why this Opportunity?
Top ranked company in Fortune’s 2024 “World’s Most Admired Companies” for over a decade consecutively.
- This healthcare client is ranked number one in key attributes of reputation:
- Innovation
- People management
- Social responsibility
- Quality of Management
- Financial soundness
- Long-term investment value
- Quality of products
- Services and global competitiveness.
Job Duties:
Execute key implementation and renewal tasks for new and existing group onboarding.
- Track project milestones and manage cross-functional task lists using internal systems (e.g., Jira, AXIS, OBM).
- Capture and verify critical group-level data and documentation.
- Coordinate with multiple internal departments to ensure setup accuracy and timeliness.
- Escalate blockers or custom requests to appropriate team leads or systems experts.
- Maintain detailed records of task status and timelines.
- Participate in virtual check-ins with implementation managers and project stakeholders.
Minimum Requirements:
Verifiable High school diploma or GED is required
- 3+ years of experience in healthcare operations, project coordination, or implementation support.
- Demonstrated ability to manage task-heavy workflows with accuracy and efficiency.
- Comfortable working within multiple platforms and learning new tools quickly.
- Excellent communication and organizational skills.
- High attention to detail and comfort with following standard operating procedures.
- Remote work setup with reliable internet and dedicated workspace
- Ability to pass a pre-employment background and drug screening
Highly Preferred
Prior experience with tools such as Jira, AXIS, or healthcare onboarding platforms.
- Familiarity with group health insurance implementations or renewals.
- Background in client services, operations, or technical project support.
- Large corporation experience
- Health plan / managed care / healthcare industry experience
WHO SHOULD APPLY?
This role is ideal for professionals who enjoy structured processes and fast-paced task execution. If you thrive in remote settings, pick up new systems with ease, and like being the engine behind a smooth customer implementation, you’ll fit in well. Candidates with healthcare or insurance backgrounds will have a leg up, but strong project support professionals from other regulated industries are encouraged to apply.
About Us
CSI Companies is a recruiting firm established in 1994 that has been awarded “Best of Staffing” for over a decade. We provide outstanding services to the world’s leaders in the healthcare field as well as other organizations. For consideration, please submit your resume with all of your relevant experience included on it for immediate consideration. Only those candidates identified for an interview will be contacted.
- Benefits Offered:Weekly pay
- Medical, dental, and vision coverage
- Voluntary Life and AD&D coverage
- Paid Training
- Opportunity for advancement upon performance and availability
APPLY NOW and a recruiter will be in touch to schedule a phone interview!