US
Requisition ID: 1157
Salary Range:
$16.35 To $16.35 Hourly
Know You Made a Difference Today
MMI currently has an opening for a Bilingual (Spanish) Call Center Customer Service Representative for our First Contact team. This position is full-time work from home.
At Money Management International, it's more than just a job; it's an opportunity to make a difference. Feel good at the end of your work day!
Who is MMI?
Money Management International (MMI) is a non-profit agency that helps create, restore, and maintain a life of financial wellness through empowered choices. We help people “Do debt differently”. You can be a part of their journey.
What will you do in this role?
At MMI, our Call Center Representatives establishes the initial rapport with our potential clients who have contacted us for financial counseling services. You will help them understand our services, set up accounts and in general connect them to others in our organization as needed. You will work with a team of all remote representatives in our virtual call center.
The ideal candidate should possess the following:
- Previous call center customer service experience
- Ability to fluently speak in Spanish and English regarding financial matters
- Have a quiet, private place in your home to work with reliable internet. We will provide the equipment you will need to do your job.
Starting Pay is $16.35 base. In addition, you will get .75/hour for bilingual skill. If your shift begins at 11am your time or later, there is an additional .75/hour shift differential.
Work hours after training will be Noon – 9pm Central Time, Monday – Friday.
This is a full-time position which includes access to our benefits package including medical, dental, vision and a 401k plan.
MMI is a qualified employer for the Federal Public Service Student Loan Forgiveness program. Ask us for details!
To apply and learn more about MMI, please visit our Careers site:
http://www.moneymanagement.org/About-Us/Careers.aspx
MMI is an Equal Opportunity Employer, and all candidates will receive consideration without regard to their disability or protected veteran status. Females/Minorities/Disabled/Vets.
U.S. residents only.
MMI is a member of the National Foundation for Credit Counseling, the Better Business Bureau, and a member of the Council on Accreditation.
