Job Details
Description
Your Blood. Your Hospital. Your Neighbors
**starting at $17.75/hr!**
Has retirement left you wanting to work just a little longer? Are you looking to supplement your income? Are you looking for a way to give back to the community? Helping save lives might be your life's next great adventure! If you're in the Des Moines area, and want to work 100% remote, keep reading!
To qualify, you'll need to be tech-savvy, have access to the internet, and have a speed test showing acceptable mbps upload/download speeds. LifeServe is hiring Donor Recruitment Specialists to work remote/work from home, or to join the in-office team.
Primary Responsibilities of this Position Include:
- Perform telephone recruitment to schedule appointments with our generous volunteer blood donors.
- Update donor information or schedules and maintain confidentiality.
- Convey the big picture of saving lives to everyone.
- Meet appointments and calls per hour to attain collection goals.
Schedule:
- Minimum of 28 hours per week
- Required Friday and Saturday shifts
- Choose your remaining scheduled shifts within contact center's open hours
- Monday: 8am-6pm
- Tuesday: 8am-6pm
- Wednesday: 8am-6pm
- Thursday: 8am-6pm (REQUIRED: Thursday 8-4:30)
- Friday - REQUIRED: 8am-4pm
- Saturday - REQUIRED: 8am-12:00pm
Skills of a Successful Donor Recruitment Specialist Include:
- Persistent and driven to produce a high-quality result.
- Motivated and persuasive.
- Upbeat and focused with a strong sense of duty.
- Superior customer service skills, and concise verbal and written communication skills.
- Enjoy interacting with others on a variety of communication platforms.
Benefits of this Position Include:
- Fixed schedule!
- Competitive pay!
- Using your valuable skills: communication, persuasion, engagement, organization, and meeting goals.
Employees in this position are eligible for benefits including vision, critical illness and supplemental insurance. Approximately 1.5 weeks of Paid Time Off (PTO) will start to accrue on day 1, as well as an employer-matched retirement program.
Education and/or Experience:
- Call Center/contact center representative or customer service experience preferred. Experience in retail, food service or restaurant is valued.
- Working knowledge and experience working on computer system required.
Offers of employment are contingent on the successful completion of pre-employment, post offer drug testing and background checks.
LifeServe Blood Center is fully committed to equal employment opportunity. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identification, genetic information, marital status, pregnancy, disability, veteran status or any other legally protected status.
