Summary
GeneDx, the world’s leading genomic diagnostics company, is seeking an experienced Epic analyst to support Epic Aura integrations from build through post go live support. In this role, you will join the cross functional Epic Aura team, owning and maintaining GeneDx's Epic application, ensuring all configuration, security, and user requirements meet the needs of our end users and our business. You will be a key player in customer integration projects, enabling set-up, testing, and troubleshooting throughout the project lifecycle as well as post-live production support.
Job Responsibilities
- Act as the primary point of contact for Epic Aura application needs.
- Collaborate with engineering, commercial, and operational teams, as well as other Epic specialists, to troubleshoot, identify, and solve issues with our Epic integrations.
- Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software.
- Work with Epic representatives, your GeneDx teammates, and customers to ensure the system meets the required project deliverables and timeline.
- Enable smooth customer integration projects by establishing and maintaining documentation about our Epic implementation.
Objectives
- Enable smooth and swift Epic Aura integration projects with new customers quarterly.
- Troubleshooting for live Epic-integrated customers is efficient and effective.
- Optimizing Epic Aura in coordination with broader GeneDx initiatives
Education, Experience, and Skills
- 2+ years of experience working with Epic applications
- Strong knowledge of healthcare provider workflows and the software and people/staff that enable them
- Familiarity with healthcare data models and standards, like HL7 and FHIR
- Highly organized, with a demonstrated technical build experience
- Strong communication skills, both written and verbal
- High drive for understanding and solving customer needs
- Ability to learn quickly, think creatively, and adapt to change under pressure to meet deadlines
- Experience with genomics labs is a plus
Certificates, Licenses, Registrations
- Active Epic certification is required (IE: Ambulatory, Care Everywhere, and Beaker)
Pay Transparency, Budgeted Range
$78,408 - $104,544 USD
Our Culture
At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job—you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:
- Be bold in our vision & brave in our execution.
- Communicate directly, with empathy.
- Do what we say we're going to do.
- Be adaptable to change.
- Operate with a bias for action.
Benefits include:
- Paid Time Off (PTO)
- Health, Dental, Vision and Life insurance
- 401k Retirement Savings Plan
- Employee Discounts
- Voluntary benefits
GeneDx is an Equal Opportunity Employer.
