Call Center Inside Sales Representative / Account Executive - Home Inspections
Summary:
An Account Executive’s primary role is to reach out to prospective or existing customers by telephone, deliver sales pitches, answer inquiries, and secure sales or appointments for the Home Inspections Department. The goal is to contribute to the company's growth by driving direct sales or generating leads for follow-up by the sales team.
Key Responsibilities:
Receive inbound and make outbound calls to prospective or existing customers to promote products or services.
Deliver scripted sales pitches to persuade potential customers to purchase or sign up for services.
Explain the features and benefits of the products or services being offered.
Handle customer inquiries and provide detailed information on the company's offerings.
Obtain and record customer information, including contact details and purchasing preferences.
Meet or exceed sales and call quotas set by the company.
Update and maintain customer databases and records.
Follow up with interested customers to secure sales or schedule appointments for the sales team.
Handle rejection professionally and maintain a positive attitude.
Participate in training programs to improve product knowledge and sales techniques.
Skills & Qualifications:
Excellent communication skills: Ability to clearly and persuasively convey information to customers.
Fluency in both English and Spanish (spoken and written) is required.
Strong sales ability: Confidence in making sales pitches and convincing customers to take action.
Customer service skills: Patience, active listening, and problem-solving capabilities.
Organizational skills: Ability to manage and update customer data efficiently.
Resilience: Ability to handle rejections and stay motivated.
Multitasking Skills: Ability to work on more than one task at a time while still maintaining high quality attention to detail.
Lead Management: Consistently keep track and stay up to date with leads
Email communication: Ability to communicate effectively and clearly over email.
Basic computer proficiency: Ability to use call center software, CRM systems, and input customer information.
Preferred Qualifications:
Previous experience in real estate or home inspections industry.
Familiarity with CRM software and sales tracking tools.
Ability to work in a target-driven environment.
System Requirements:
Equipment will be provided
Reliable internet connection of at least 100mbps is required.
Location:
This is a remote role; however, candidates residing in Oklahoma are preferred.
